Product Maintenance and Warranty

Maintenance

For optimal performance and to ensure the best pedaling experience, we highly recommend storing your kayak with proper care.

  • Before its first use and periodically thereafter, inspect all parts of your kayak, including the pedal drive, seats, and all necessary screws and bolts.
  • Keep it indoors or in a shaded area to avoid excessive sunlight.
  • After using your kayak in saltwater or muddy conditions, rinse or wipe it down with fresh water. Make sure to drain any water that has collected on the deck of the kayak.
  • Always clean your pedal drive system after usage. After cleaning, use a towel to dry it thoroughly to prevent any potential damage from salt or dirt residue.


Limited Warranty 

  • 5 Years Limited Kayak Hull Warranty
  • 360 days Pedal Drive Warranty
  • 180 days Gear/Accessories/Parts Warranty

This warranty strictly pertains to manufacturing defects that impede the product's performance. It does not extend to kayaks sold in "as is" state, demo kayaks, or prototypes. We are no responsibility for any harm to individuals or items caused by unsecured the products during transport or use. Such instances fall outside the purview of this warranty. 

The warranty is non-transferable and only applies to the original purchaser. It will not be extended for resale. The warranty is valid only for the kayak whose owner's name is registered on the receipt at the date of purchase. The warranty for the pedal drive, gear, accessories, and parts will not apply to any used kayak purchased at the store or the website.


The following scenarios are not protected under this warranty:

  • Ordinary wear and tear (including scuppers)
  • Any modifications or unauthorized modifications
  • Rollover or capsizing the kayak
  • Exposure to heat, extreme weather, or environmental conditions
  • Overexposure to sunlight
  • Accident, negligence, misuse, or mishandling
  • Incorrect storage, maintenance, or care
  • Contact with sharp objects or dragging over coarse surfaces
  • Towing by motor or sailboats
  • Use in commercial, rental, or instructional settings
  • Scupper carts, stake out poles, or other objects inserted into scupper holes

Please Reach out to our Customer Service: business@rocalandsports.com for assistance of warranty claim.